2970 Peachtree Road NW, Suite 250
Atlanta, GA 30305
Customers rarely call to tell you how great things are going. However, during a power outage customers expect proactive communication from their utility.
Chartwell’s Outage Communications Leadership Council enables utility industry professionals to explore timely research and best practices in communicating with customers, employees, and other stakeholders during power outages. An Outage Communications Council membership will help you lead your utility with valuable tools, including:
Our shared cost model means you gain access to best practice strategies, tactics and thinking you would expect to find at a top consulting firm at a fraction of the investment. Council membership means your utility will never have to make decisions in a vacuum again.
Chartwell’s solutions can help your utility identify strategies to impact customer experience and operational efficiency. Chartwell’s Premier Membership provides timely and actionable benchmarks and insights, proven go-to-market strategies from leading utilities, and the support of our team of analysts. Our Leadership Councils provide a deep network of industry leaders who collaborate regularly on critical issues, sharing perspectives, advice, and solutions.